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Legal & Privacy
Privacy Policy
Mission Zero (“we,” “our,” or “us”) is committed to protecting your privacy while building sustainable, tech-enabled reusable container infrastructure. This Privacy Policy explains how we collect, use, and safeguard your information across our website, investor portal, and mobile application.
Last Updated: January 15, 2026 • Effective Date: January 15, 2026
1. Information We Collect
- Account & Contact Details: When you register for the Mission Zero mobile application, request access to our Investor Data Room or Pitch Deck, or contact us, we collect your name, email address, phone number, and organization details.
- Tap-to-Checkout & Container Telemetry: When you borrow or return a reusable cup or container using our app-based "tap to checkout" infrastructure or smart return bins, we record container IDs, checkout timestamps, participating cafe or campus locations, and return status.
- Payment & Billing Information: To support zero-deposit borrowing and late/unreturned container fee processing, payment credentials are tokenized and processed securely by PCI-DSS compliant third-party payment processors.
- Device & Usage Data: We collect basic diagnostic data, IP address, browser type, and security telemetry (including OTP verification request IDs and rate-limit logs) to protect our services against automated abuse.
2. How We Use Your Information
- Service Operations: To enable frictionless container checkout, automated smart bin return tracking, return reminders, and environmental impact calculations.
- Security & Verification: To send one-time verification codes (OTPs) via our authentication endpoints and verify authorized access to accounts and investor materials.
- ESG & Sustainability Reporting: We aggregate and anonymize container reuse cycles and landfill diversion metrics to provide verifiable ESG impact reports to partner campuses, restaurants, and municipalities.
- Communications: If you opt in (for example, by selecting "Keep me posted on Mission Zero's updates"), we send periodic product updates, sustainability milestones, and company news. You may unsubscribe at any time.
3. Data Sharing & Disclosure
- No Sale of Personal Data: Mission Zero does not sell, rent, or trade your personal information to third parties.
- Participating Partners: Partner dining halls, universities, and cafes receive only aggregated operational telemetry and anonymous container return rates unless you explicitly authorize account linking (such as campus card integration).
- Service Providers: We share necessary data with trusted infrastructure providers (cloud hosting, transactional email/OTP delivery, and payment processors) bound by strict confidentiality and data processing agreements.
4. Data Security & Retention
- Encryption & Safeguards: All data transmitted between your browser or mobile app and Mission Zero servers is encrypted in transit using TLS, with cryptographic request nonces and rate-limiting protections.
- Retention Period: We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, maintain active container borrowing records, or comply with legal, tax, and regulatory requirements.
5. Your Privacy Rights & Choices
- Access, Correction & Deletion: Depending on your jurisdiction, you have the right to access, correct, export, or request deletion of your personal data.
- Marketing Opt-Out: You can opt out of promotional emails at any time by clicking the "Unsubscribe" link in any email or contacting our privacy team directly.
- Cookie Controls: We use essential session storage and cookies required for authentication, security rate-limiting, and site functionality.
Privacy Inquiries
Questions about your data or privacy rights?
Contact our Privacy Team at privacy@missionzero.green or reach out through our contact page.