Get in Touch
Whether you're interested in our business solutions, have questions about our consumer service, or want to explore partnership opportunities, we'd love to hear from you.
Phone
+1 (832) 974-0050Headquarters
1802 Main St, Houston, TX 77002Business Hours
Mon-Fri: 9AM - 6PM CST
How Can We Help?
Choose the option that best describes your inquiry
Business Solutions
Interested in implementing our reusable systems at your facility
Consumer Service
Questions about using our takeout service or returning containers
Partnerships
Explore collaboration opportunities with Mission Zero
General Inquiry
Any other questions or feedback
Send Us a Message
Fill out the form below and we'll get back to you within 24 hours.
Why Reach Out?
- Get personalized recommendations for your business
- Schedule a demo of our smart reusable systems
- Discuss partnership and collaboration opportunities
- Get support for our consumer takeout service
Frequently Asked Questions
Find answers to common questions about our takeout service
What happens if I forget to return a container?
You have 5 days to return containers at no charge. After that, a small daily fee of $0.50 applies. After 30 days, the container is considered purchased and charged to your account.
Do I need to wash the containers before returning?
No! Simply return them as-is. Our industrial washing facilities sanitize all containers to food-safety standards.
Can I return containers to a different location than where I got them?
Absolutely! Return to any Mission Zero partner location or curbside kiosk in the network, regardless of where you received the container.
Are the containers safe for hot foods and liquids?
Yes, all our containers are made from food-grade materials that are heat-resistant, BPA-free, and designed for both hot and cold foods.
How do I find return locations near me?
Use the Mission Zero app to see a map of all partner locations and curbside return kiosks. You can also enable notifications to get alerts when you're near a return point.
What if a container gets damaged?
Minor wear and tear is expected and okay. If a container is significantly damaged, please let us know through the app and we'll update your account accordingly.